Technical Communication (Certificate)

As a fast-track program for career changers or a foundational program for first time professionals, this program provides the knowledge and skills necessary for writing end-user documentation such as printed manuals, online help systems and screencast training modules. Using tools of the technical communication profession, students will develop skill in:

• Audience analysis
• Tutorial, procedure and reference guide writing
• Project management
• Document design
• Usability testing

Designed to provide the student with practical and theoretical principles of technical communication, the program prepares students for employment in a wide variety of opportunities in the field. To this end, students will also learn how to conduct a formal job search and create professional portfolios to better compete for jobs. Those without previous college experience can use this certificate to seek work as interns and in co-op positions in technical communication while pursuing the Associate in Arts Degree in Technical Communication.

Program Admission Requirements

Basic computer literacy.

Minimum Credits Required for the Program: 20 

Course List

Code	Title	Credits
Major/Area Requirements
ENG 107	Technical Writing Fundamentals 1	3
ENG 208	Technical Writing for Print Delivery	3
ENG 209	Technical Writing for Online Delivery	3
ENG 218	Technical Writing for eLearning	3
ENG 245	Job Search Success Seminar	2
Select one GDT course of the following:		3
GDT 104	Introduction to Graphic Design
GDT 106	Illustrator Graphics
GDT 108	Photoshop Graphics
Select one WEB course of the following:		3
WEB 110	Web Development I
WEB 113	Web User Experience I
WEB 115	Interface Design I
Total Credits		20

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Students with equivalent coursework/experience are encouraged to contact the program advisor for appropriate course placement.