Retail and Business Operations (Certificate)
Catalog Effective Term: Fall 2024
Program Code: CTRBUS
Credential: Certificate
Program is also available online
High Demand Occupation, High Skill Occupation, High Wage Occupation
Program Code: CTRBUS
Credential: Certificate
Program is also available online
High Demand Occupation, High Skill Occupation, High Wage Occupation
It takes a large number of people working in customer-facing roles as well as behind-the-scenes in a retail operation to keep employees, customers and investors happy. Students who complete this certificate will be knowledgeable, capable and enthusiastic employees who can procure, display and deliver products and services to customers profitable in a retail setting. Students will gain the skills and expertise needed to manage retail projects as well as make and communicate decisions related to human resources, profits, productivity and processes when managing the operations aspect of a business unit.